Kelly & Associates Insurance Group, Inc. (KELLY) is an organization committed to the pursuit of excellence in an effort to bring honor and glory to God by:
Honor and Glorify God
The owners of this corporation recognize that God is sovereign in all areas of life, including business, and that this business is His. We are stewards of it. By striving to apply the values, principles and standards of The Bible to our business, we hope to bring honor and glory to God and develop attitudes and actions that permeate this organization and thus result in treating our customers, carriers/suppliers and the “People of KELLY” as we would want to be treated ourselves.
Providing our customers with quality products, benefits, and services... always putting "The Customer First";
Serve Our Customers with Excellence
The hallmark of this organization is our commitment to putting “The Customer First” every day. We work diligently to develop and maintain long-standing, mutually beneficial relationships with our customers, striving to understand each of our customers’ unique corporate objectives and needs. As we understand those needs, we work to provide customers access to quality products, benefits and services, delivering these efficiently and in a manner understandable to the customer.
In an effort to put “The Customer First,” we conduct business in a manner that is professional, responsive, courteous and polite, recognizing our dealings with our customers should be marked by fairness, honesty and integrity. By striving toward excellence in innovation, quality, efficiency and customer satisfaction, we believe our customers will continue to choose us.
Dealing honestly and professionally with our carriers and suppliers... representing them with integrity and excellence;
Develop Strategic “Partnerships” with Quality Carriers/Brokers/Suppliers
We recognize that to serve our customers well we must develop and maintain long-term, strategic partnerships with quality carriers, brokers and suppliers. We believe these relationships must be mutually beneficial and based on honest and professional commitment to integrity and excellence in service.
Valuing our employees by treating them with dignity and respect... recognizing that it is the "People of KELLY" who make the unique difference,
Recognize Our Corporation Is Our People
The “People of KELLY” are the key to the success of our organization. We are committed to treating our employees with dignity and respect, dealing with them honestly, compensating them fairly, providing quality benefits and giving them opportunities to develop their full potential. In our pursuit of excellence, we expect and accept from ourselves nothing less than our best efforts, remembering that each of us, the “People of KELLY,” makes the unique difference.
and thereby earning a reasonable return on the corporation's investment.
Earn A Reasonable Return on the Corporation’s Investment
As good stewards, we believe this corporation should earn a reasonable return on its invested capital, but only after the corporation has given an appropriate share of earnings to charities that are committed to serving the least, the last and the lost. Our goal is profitable growth.