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Kelly Administration Services (KAS) in combination with
KTBSOnline technology offers KELLY
clients the advantages of single source benefits administration and eligibility
management as well as dedicated call center service and support. Our
innovative administration and technology ensures an efficient and informative Total
Benefits Solution® tailored to your specific needs.
KAS regularly interfaces with carriers and suppliers of choice through back-end
electronic integration. HRIS and payroll integration is also available.
Additionally, COBRA/HIPAA and FMLA
administration can be obtained, removing the burden from your benefits team. A
dedicated KAS administrative team is assigned to each account to ensure
superior service and quality control. KAS also provides a
fully staffed Call Center that can serve as an available resource to assist
your employees with any benefits challenges they may have. The average speed of
answer for an incoming call is under 14 seconds, and the team maintains an
abandoned call rate of less than 1%.
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